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PRIVACY POLICY

PRIVACY POLICY

ALIBABA SERVIS, s.r.o.
Ořešská 742, Praha 5, 155 00 Prague, Czech Republic
Company ID: 05718872, VAT ID: CZ05718872
E-mail: dalzedek@gmail.com

Introduction

In accordance with Regulation (EU) 2016/679 (GDPR), we provide you with information about the processing of personal data you submit through the contact form on our website.

Personal Data We Process

  • First and last name
  • E-mail address
  • Telephone number
  • Content of the message, including the selected topic

Purpose of Data Processing

We process your personal data for the following purposes:

  • Handling your inquiry or non-binding service request.
  • Ensuring follow-up communication related to your request.
  • Improving the quality of our services and analyzing client communication for internal purposes (based on legitimate interest).

  • Processing is necessary to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
  • Processing is based on the legitimate interest of the controller, which is to ensure effective communication with clients and improve service quality (Art. 6(1)(f) GDPR).

Data Retention Period

We retain your personal data for the time necessary to process your request and any follow-up communication, but no longer than 12 months from the last contact. After this period, the data is deleted unless there is another legal reason for its retention. You may request the deletion of your data at any time.

Who May Access Your Data

Your data may be shared with:

  • Processors providing technical services for us (e.g., web hosting, e-mail servers, or IT services) under a contract pursuant to Art. 28 GDPR.
  • Personal data is not transferred outside the European Economic Area.
  • Data is not shared with third parties for marketing purposes.

Your Rights

As a data subject, you have the following rights:

  • Access to your data: You can request information about the processing and a copy of your data.
  • Rectification: You can request the correction of inaccurate or outdated data.
  • Erasure (“right to be forgotten”): You can request the deletion of your data if there is no legal reason for its retention.
  • Restriction of processing: You can request the restriction of processing in certain cases.
  • Objection: You can object to processing based on legitimate interest.
  • Data portability: You can obtain your data in a commonly used format or have it transferred to another controller.
  • Complaint: You can lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

To exercise these rights, contact us at: dalzedek@gmail.com.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that would have legal or similar effects on you.

Effective from: May 7, 2025